Thee Barber Room has a lot of space and therefore can offer a very comfortable waiting area with many ways to enjoy your time at the shop, besides just the haircut. There are projectors/TVs with over 200 channels and leather sectionals so you can catch a movie, watch a show or the game. They have a variety of games, including a pool table, foosball table, a dart board, PS4, arcade style games, etc. Then, of course you can get multiple grooming services, such as straight razor shaves, fades, designs, brows, waxing, and more. Appointments recommended, but you can attempt to walk-in.
Brandy JenkinsSeptember 29, 2022 at 11:30 am
I had past the shop numerous times and wanted to gift my husband a day with an actual barber instead of the woman who normally cut his hair. I did set the appointments around midnight for the next day. I feel that the company should disable that feature, as the intended Barber didn’t even know he had an appointment, which means he didn’t or couldn’t check before he came to work. He was running late, as were other Barbers for other clients, which is not a good thing. Their hours say 8:00 am, however there were people inside prior to that getting hair done, maybe they are regulars, who knows? When reviewing the services online, I went through them many times to make sure I was selecting the right thing, however the Barber was annoyed and told me I didn’t select the right service. I wanted my husband to get a wash, a haircut, a hot towel shave and a black mask treatment. The hot towel description online states beard is either shaped or completely shaved with a traditional straight razor. Even when I tried to show the Barber, he continued to tell me that is for someone with a bald head, which my husband does not have. There is an actual service dedicated to bald heads. It took a long time, my husband said the Barber had to keep correcting his fades, which is fine everyone has to learn, so totally okay with that. Overall it looked really well, we skipped the hot towel shave, the Barber did clean up the sides by the ears and we skipped the black mask. The seating is super comfortable and they do play movies. I do think that as a company, when you open, your receptionist should be there, as the Barber closest to the entry way seemed annoyed that we had also booked online. Not sure we will be returning, overall the personnel seemed more burdened by a new customer than welcoming.
.March 25, 2023 at 7:29 pm
Our barbers have an app with their schedules and updates immediately when a booking comes in. They always know what appointments are next. Not sure how you’d acknowledge if they knew or not??? That one confuses me. Seems to me that you think everyone is annoyed which also baffles me. Our barbers go in earlier than 8:00 am when clients need. To me, seems like a feature that most would like. Our receptionist shows up 5 min prior to opening, so if she wasnt there, means you came in before 7:55 am. Would you like us to lock the doors and not allow the rest to enter? We allow anyone to come in and whatever barber is free will check in clients until 7:55 instead of leaving them stand there til the receptionist is in. We try our best to accommodate everyone but some ppl just cant be pleased. We apologize for not running our business to suit you.
AdamMarch 25, 2023 at 7:19 pm
Great service. The online booking feature is great because i can book anytime and anywhere at my convenience. Will never go anywhere else.